Customer care

Shipping and delivery

Items are available in our basement and the shipment takes place within a few hours of receipt of order.
The delivery of the Italian territory is by courier within 3-4 working days from order date.


Personal data collected during the activities on the site molinocarpinese will be handled by MolinoCarpinese of Agiustati Cristina & C. snc

With reference to Legislative Decree. 196 of 30/06/2003 to inform you that the information will be used for purposes of tax and accounting with customers and suppliers, as well as normal business activities. I will not be disclosed to other entities. The owner of processing data is MolinoCarpinese di Agiustati Cristina & C. s.n.c., Loc. Molino della Carpinese, 24 – 53013 Gaiole in Chianti (SI) The data manager is the owner of the company. The holder of the data, you can ask to assert their rights as provided for by Article 13 of Legislative Decree. 196 of 30.06.2003

Returns and Return Policy

Return the product is not right for you is simple. If you purchased an item, despite meets the specifications described on delivery you find that does not match your requirements, you can exercise the right of withdrawal. So you can – within 10 working days from receipt of goods – return the item to MolinoCarpinese of Agiustati Cristina & C. snc which will refund the purchase price as a result of checks on the integrity and compliance of the returned product. The goods must be returned intact and in the condition in which it was delivered by courier.

How to Order

The purchase of the products is carried out directly by the holder of the production, contact Gianni Agiustati at 335-7220324 and eventually agreeing on a meeting at the vineyard.


The methods of payment accepted are:
– Check orcash
– Bank transfer
– Mark